How Gerner Energy is Embracing Technology in Home Heating
Tech to Keep You Toasty:
This year, we’ve been busy making exciting upgrades to our back-end systems as well as customer-facing services, and we’re thrilled to share them with you.
From a new customer portal to real-time pricing of heating oil and propane to new power back-up generators for our propane customers, we’re constantly looking for ways to streamline our business, giving our customers even greater savings.
Customer Portal Power
Say goodbye to endless phone calls and paperwork! Our brand-new customer portal puts you in control, allowing you to order fuel online, check your account balance, view past deliveries, and access previous statements anytime, anywhere. Imagine the convenience of topping up your tank from your phone while curled up under a warm blanket – pure bliss! (Though don’t worry, we’re still here to pick up the phone anytime, day or night)
Real-Time Pricing
Avoid having to call around to find today’s price for heating oil and propane. Check our website for real-time updates on heating oil and propane prices, letting you make informed decisions based on current market conditions. No more surprises, just clear, transparent pricing you can trust.
Smoother Deliveries, Sleeker Trucks
Our fleet has received some fresh upgrades! New, improved delivery trucks hit the road this year, equipped with cutting-edge technology for faster, more efficient fuel delivery. Say hello to fewer spills, shorter wait times, and a cleaner overall experience. Plus, a new boom truck joined our fleet last year, giving us greater control over propane tank installations - decreasing the wait time and increasing our efficiency, which saves you money.
Never Run Out Again
Worried about a propane tank running empty on a freezing night? We've got you covered! Our real-time tank level monitoring system lets us track your propane usage in real-time, sending you (and us) alerts when you're running low. No more frantic calls for emergency deliveries – stay warm and worry-free all winter long.
Peace of Mind in Every Ounce
For our propane customers, we're excited to introduce the option of installing portable backup generators. Imagine having the power to keep your lights on, your fridge running, and your family warm even during the most severe weather events. By utilizing your existing propane tank, you can affordably power nearly your entire home, adding an extra layer of security and comfort during storms and power outages.
A Commitment to You
At Gerner Energy, we’re more than just fuel providers – we’re partners in keeping your home a haven of warmth and comfort. These technological advancements are our way of showing you how much we value your trust. We’re constantly striving to make your experience better, more convenient, and more affordable.
As we head into the colder months, remember that Gerner Energy is here to keep you warm. We’re not just delivering fuel – we’re delivering peace of mind.
So, stay cozy, stay informed, and stay connected with Gerner Energy. We’re fueling your home, and your future!
P.S. Don’t forget to check out our new real-time price-check tool and explore our new customer portal! We’re confident you’ll love the added convenience and control it offers.