FAQs

FREQUENTLY ASKED QUESTIONS

Our minimum delivery quantity is 50 gallons. We understand that people have budgets and sometimes require lower quantities for their deliveries. The price per gallon is more since we are delivering much less but we try to be flexible to the needs of our customers. Our most competitive price point starts at 150 gallons.

In most cases we will deliver by the next day. Since we have multiple trucks out delivering each day, if you get into an urgent situation we typically can squeeze these deliveries into our routes on the same day. We understand that we live hectic lives and forget about heating oil and propane, we suggest going on our worry free automatic delivery and let Gerner Energy keep your heat on!

Yes, we deliver to both residential and commercial locations. Some commercial accounts require additional taxes based on how the fuel is being used.

Our pricing is based on the amount of gallons we deliver. The bigger your tank, the bigger the delivery and lower the pricing. Our most competitive price point starts at 150 gallons. We do offer a group discount program if you can get three or more members to join a group, you can all save together!

Yes, we have a department that specializes in diesel/oil/propane tank work. We can replace tanks, fix supply lines, gauges and vents. Give us a call to get a quote.

Our everyday market rate is very competitive so our prices are always discounted compared to other companies. The best way to save with Gerner Energy is to go on our worry free automatic delivery. Unlike many other energy suppliers, we give our automatic delivery customers our best rates. Let us monitor your tank and you save money!
Aside from automatic delivery options, many of our customers save through our group and affiliate programs or by referring their friends and family members so both can enjoy savings on their fuel coss.

We are passionate about servicing our customers. That is the difference at Gerner Energy. A live person is always available to help you at almost any time. We offer many ways to communicate with us, phone, email, text message, web chat and in-person. You can place heating oil deliveries online 24 hours a day, you get the same pricing and same great service as if you called us. Give it a try, it is super easy!

We try to make every interaction with Gerner Energy as simple as possible. It allows us to keep our prices competitive and makes it easy to do business with us. For payment, we require each customer to have a valid credit card on file that we use each time you get a delivery. This keeps things very simple and there is no credit application or invoices that you need to remember to pay. You will get a delivery ticket after each delivery so you know how many gallons you received and the price per gallon. We will also accept cash at time of delivery but we prefer credit cards.

Yes! We work with many groups, businesses, religious organizations, and schools to offer discounts to their members. Give us a call to see if your group participates. If they don’t we can get them set-up today!

Over 90% of our customers don’t have long-term contracts with us. The only time that we do offer contracts is to benefit the customer with our prebuy programs. Aside from that, our customers stick with us because of the great prices and service that we provide.

Absolutely! We’re humbled when our customers recommend us to their friends, families, and neighbors. As a local business, that is the biggest praise that we can receive. We like to reward both the referrer and the referee – take a look at our current referral program offer.

Have questions about propane delivery from Gerner Energy?

Get a quote today!

Click below to get your custom pricing.