September 25, 2023
Great news! You asked, and we listened. We’re bringing the Gerner Energy customer experience into the 21st Century with a brand-new online customer portal!
Not only will it make ordering fuel even easier, but customers will also be able to track their orders, access billing statements, manage their accounts with us, and more. Here’s everything you need to know as a current (or future) Gerner Energy customer:
How to Access It
Our new customer portal is accessible online, or you can download the app on your phone and log into your account from there.
What to Use it For
Delivery Requests
Ordering fuel has never been easier. Whether you are looking to top off your tank or need a specific gallon amount, just submit a simple form and we’ll take it from there and get you added to our delivery schedule.
View Today's Price per Gallon
Now you can skip the Google search and simply log in to your account online or on your phone to check out current heating oil and propane prices.
Set Up & Manage Automatic Deliveries
Save on your annual fuel costs by enrolling in our automatic delivery programs and access all the information about your enrollment plan in your account.
Check your account to see your estimated next delivery date, and if you’re a propane customer on monitored delivery, view your tank levels.
Account Management
Make changes to your mailing address, email address or personal information quickly and easily. You can even add an authorized user to your account.
Electronic Payments
Submit payments online with the option to set up automatic billing. You can also save some trees by opting for paperless statements, which are available to view in your account.
Review Billing & Transaction History
View any outstanding balances with the click of a button and access past statements to review payment and usage details.
Refer Friends
Use the easy referral form to refer a friend to Gerner Energy, and when they become a customer, you get $50! Refer as many friends as you want!
So log in or create your account today, just in time for the busy fueling season. Still have questions or need help getting se up? Give us a call anytime.